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User Agreement

This User Agreement governs the relationship between the A-Alento online store (hereinafter referred to as the Seller) and the user of the website (hereinafter referred to as the User).

By using the site, the User confirms his/her consent to the terms of this agreement.

General Provisions

  • The site provides information about products and the opportunity to purchase them
  • All materials are for informational purposes only.
  • The seller has the right to change the content of the site without notice.

Registration and personal account

To place an order, the User can:

  • register on the website
  • place an order without registration (if available)

The User undertakes to:

  • provide reliable data
  • do not share access to your account with third parties

Placing an order

The order is considered completed after:

  • filling in all the necessary data
  • user confirmation

The seller has the right to:

  • clarify order details
  • cancel an order if it cannot be fulfilled

Payment and delivery

  • Payment can be made using the methods available on the website.
  • Delivery is carried out via SDEK and Russian Post
  • Shipping costs are determined by carrier rates.

Refusal and return of goods

The user has the right:

  • refuse the goods upon receipt

In case of refusal:

  • funds are returned to the personal account
  • delivery costs are deducted from the amount

Return Processing

Refunds are made through the user's personal account.

Responsibility of the parties

The seller is not responsible for:

  • delivery delays due to the fault of transport companies
  • Incorrect data provided by the user

The user is responsible for:

  • the reliability of the information provided
  • compliance with the terms of the agreement

Limitation of Liability

The site is provided "as is." The seller does not guarantee:

  • absence of errors
  • uninterrupted operation

Change of terms of agreement

The seller has the right to change the terms of the agreement without prior notice.

The current version is always available on the website.

Continued use of the site signifies the user's consent to the current version of the agreement.